Technology Support and Operations Specialist
Technology Support and Operations SpecialistWaukesha, WI6 MonthsPay:
$25/hr.
Onsite - 1st shift Monday through Friday 40 hoursRole Purpose/
Summary:
As the Technology Support and Operation Specialist, you contribute operations information and support Virtual training tablets and Digital studios and the digital need of the internal team; resolve problems; identify trends and advance the digital studios and virtual training delivery tools.
Essential
Responsibilities:
Ship, configure, troubleshoot, and verify connectivity of Digital Expert products.
Manage inventory of Virtual training tools/tablets.
Assist in supporting the internal teams technology needs and troubleshooting issues with the Digital Studios.
Help manage and update Virtual team s A/V and product assets.
Support internal training events/conferences with A/V support.
Identify and troubleshoot team member A/V issues to find innovative solutions.
Act as liaison to distribute A/V and technical updates to cross functional teams and other segments.
Required Skills/Abilities:
Proficient in Microsoft Office Suite or similar software.
Self-management and organizational skills.
Familiarity with networking in information technology.
Extensive knowledge and troubleshooting expertise of A/V equipment and production hardware and software.
Excellent proactive communication skills.
Ability to develop, set, and execute priorities and approaches to meet objectives.
Experience with production and multi-media tools.
Qualifications/Requirements:
BS/BA or Technical degree in AV support or equivalent or 3 years of experience in related field.
Comfortable interacting and presenting in the virtual environment.
Driven by advancements in the role of technology to promote new methods of remote sessions.
Troubleshooting and problem-solving skills from a remote environment.
Interpersonal and telephone communications skills with exceptional professional disposition and demeanor.
Desired Characteristics:
Bachelor s degree.
Experience with multimedia broadcasting software and tools.
Familiarity with Computer networking and Virtual Machines.
3
years GEHC experience in customer facing role(s).
Demonstrated ability to work independently as well as with a team.
Ability to energize, develop, and build rapport at all levels within an organization.
Strong communication and clear-thinking skills with the ability to synthesize complex issues into simple messages.
Knowledge in production and multi-media tools (HD cameras, production, and conferencing software).
Experienced in demonstrating products and solutions to a variety of audiences.
Recommended Skills Coordinating Information Technology Microsoft Office Multimedia Products Networking Self Motivation Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3w8cw6g2h2zsd5nyly', 'ExternalApply-j3w8cw6g2h2zsd5nyly'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
$25/hr.
Onsite - 1st shift Monday through Friday 40 hoursRole Purpose/
Summary:
As the Technology Support and Operation Specialist, you contribute operations information and support Virtual training tablets and Digital studios and the digital need of the internal team; resolve problems; identify trends and advance the digital studios and virtual training delivery tools.
Essential
Responsibilities:
Ship, configure, troubleshoot, and verify connectivity of Digital Expert products.
Manage inventory of Virtual training tools/tablets.
Assist in supporting the internal teams technology needs and troubleshooting issues with the Digital Studios.
Help manage and update Virtual team s A/V and product assets.
Support internal training events/conferences with A/V support.
Identify and troubleshoot team member A/V issues to find innovative solutions.
Act as liaison to distribute A/V and technical updates to cross functional teams and other segments.
Required Skills/Abilities:
Proficient in Microsoft Office Suite or similar software.
Self-management and organizational skills.
Familiarity with networking in information technology.
Extensive knowledge and troubleshooting expertise of A/V equipment and production hardware and software.
Excellent proactive communication skills.
Ability to develop, set, and execute priorities and approaches to meet objectives.
Experience with production and multi-media tools.
Qualifications/Requirements:
BS/BA or Technical degree in AV support or equivalent or 3 years of experience in related field.
Comfortable interacting and presenting in the virtual environment.
Driven by advancements in the role of technology to promote new methods of remote sessions.
Troubleshooting and problem-solving skills from a remote environment.
Interpersonal and telephone communications skills with exceptional professional disposition and demeanor.
Desired Characteristics:
Bachelor s degree.
Experience with multimedia broadcasting software and tools.
Familiarity with Computer networking and Virtual Machines.
3
years GEHC experience in customer facing role(s).
Demonstrated ability to work independently as well as with a team.
Ability to energize, develop, and build rapport at all levels within an organization.
Strong communication and clear-thinking skills with the ability to synthesize complex issues into simple messages.
Knowledge in production and multi-media tools (HD cameras, production, and conferencing software).
Experienced in demonstrating products and solutions to a variety of audiences.
Recommended Skills Coordinating Information Technology Microsoft Office Multimedia Products Networking Self Motivation Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3w8cw6g2h2zsd5nyly', 'ExternalApply-j3w8cw6g2h2zsd5nyly'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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