Customer Service (1278)
2.
7 Waukesha, WI Waukesha, WI Full-time Full-time $13.
50 - $15.
00 an hour $13.
50 - $15.
00 an hour 16 hours ago 16 hours ago 16 hours ago Customer Service (1278) Waukesha, WI Position Title:
(Customer Advocate) Reports to:
Store Manager Category:
Non Exempt Position
Summary:
Process loan and check cashing transactions with use of phone, computer, reference material.
Receive and pay out money.
Keep records of money and negotiable instruments involved in various transactions.
Provide exceptional service to customers.
Learn and follow compliance requirements.
Create a positive, respectful, friendly environment among peers, superiors and customers.
Tasks:
Examine, evaluate and processes loan applications and check cashing transactions after following verification procedures.
Promote and cross sell other established products and services as appropriate to customer needs.
Balance currency, coin, and checks in cash drawers at end of shifts.
Follow company policies, procedures, and service standards.
Audit transactions, conduct store audits to ensure compliance.
Complete Compliance Captain responsibilities.
Communicate positively and effectively with customers.
Deescalate negative customer situations through use of professional behavior.
Personally comply with governmental regulations as well as company policies, procedures, laws, and maintain compliance within the location.
Uphold security procedures on a daily basis.
Perform simple maintenance tasks.
Be punctual to shifts and maintain good attendance.
Skills / Competencies:
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity - The ability to speak clearly so others can understand you.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Patience.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation - Actively looking for ways to help people.
Salesmanship- Skill in selling; skill in persuading people Experience And Education:
High School Diploma (or GED or High School Equivalence Certificate); Minimum 1 year experience in the retail, financial or service industry; Hands on cash management experience with vault or safe responsibilities; Supervisory experience preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
While performing the duties of this job the employee is frequently required to stand for long periods of time, walk & sit.
The employee is occasionally required to reach with hands & arms and climb or balance.
The employee must occasionally lift and or move up to 25 pounds We offer:
Full time employment at a competitive wage and incentives for great salesmanship Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members 401(k) plan including company match Key Words:
Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier Job Type:
Full-time Pay:
$13.
50 - $15.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
1 year 2 years 3 years 4 years 5 years 6 years 7 years Shift:
Day shift Morning shift Rotating shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work setting:
In-person Office Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required) Ability to Relocate:
Waukesha, WI:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Waukesha, WI Waukesha, WI Full-time Full-time $13.
50 - $15.
00 an hour $13.
50 - $15.
00 an hour 16 hours ago 16 hours ago 16 hours ago Customer Service (1278) Waukesha, WI Position Title:
(Customer Advocate) Reports to:
Store Manager Category:
Non Exempt Position
Summary:
Process loan and check cashing transactions with use of phone, computer, reference material.
Receive and pay out money.
Keep records of money and negotiable instruments involved in various transactions.
Provide exceptional service to customers.
Learn and follow compliance requirements.
Create a positive, respectful, friendly environment among peers, superiors and customers.
Tasks:
Examine, evaluate and processes loan applications and check cashing transactions after following verification procedures.
Promote and cross sell other established products and services as appropriate to customer needs.
Balance currency, coin, and checks in cash drawers at end of shifts.
Follow company policies, procedures, and service standards.
Audit transactions, conduct store audits to ensure compliance.
Complete Compliance Captain responsibilities.
Communicate positively and effectively with customers.
Deescalate negative customer situations through use of professional behavior.
Personally comply with governmental regulations as well as company policies, procedures, laws, and maintain compliance within the location.
Uphold security procedures on a daily basis.
Perform simple maintenance tasks.
Be punctual to shifts and maintain good attendance.
Skills / Competencies:
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity - The ability to speak clearly so others can understand you.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Patience.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation - Actively looking for ways to help people.
Salesmanship- Skill in selling; skill in persuading people Experience And Education:
High School Diploma (or GED or High School Equivalence Certificate); Minimum 1 year experience in the retail, financial or service industry; Hands on cash management experience with vault or safe responsibilities; Supervisory experience preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
While performing the duties of this job the employee is frequently required to stand for long periods of time, walk & sit.
The employee is occasionally required to reach with hands & arms and climb or balance.
The employee must occasionally lift and or move up to 25 pounds We offer:
Full time employment at a competitive wage and incentives for great salesmanship Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members 401(k) plan including company match Key Words:
Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier Job Type:
Full-time Pay:
$13.
50 - $15.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
1 year 2 years 3 years 4 years 5 years 6 years 7 years Shift:
Day shift Morning shift Rotating shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Work setting:
In-person Office Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required) Ability to Relocate:
Waukesha, WI:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
